QUALITIES OF THE CHANGE AGENT AND THE EMPLOYEES PERFORMING CHANGE
BUTOI Elisabeta, Babes-Bolyai University, Romania
Abstract:
This research has the purpose of studying change agent profile in relation with employees’ behaviour regarding changes in organization. The paper outlines change agent qualifying characteristics for leading employees through changes, approaches personnel needs and behaviours, also recommends methods to go beyond resistance to change. The relation change agent – employees and each side successful leading skills are discussed and evidenced how influence organization capacity to change and achieve performance.
Keywords: Change Agent, Change Management, Communication, Effective Relationship, HR Competency
JEL Classification: M12, M51, M52
Volume: 72, Issue: 3
Pages: 19 - 28
Publication date: November, 2020
Download the article: http://economice.ulbsibiu.ro/revista.economica/archive/72302butoi.pdf
BUTOI Elisabeta, 2020, QUALITIES OF THE CHANGE AGENT AND THE EMPLOYEES PERFORMING CHANGE, Revista Economică, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol.72(3), pages 19-28, November. DOI: https://doi.org/
